Does Your Greenhouse Conservatory Need A Repair?
Any structure that leaks, accumulate moisture or has been rendered useless due to damage can be a big problem for homeowners. But how do you know if your greenhouse conservatory needs a repair, refurbishment or replacement?
Yesterday I received a phone call from a local tradesman that we have worked with over the years and I very much respect. Bruce is an excellent mason with up near 30 years of experience.
He was calling on a lovely couple who had inquired on having some masonry work done in their home. During the conversation the couple had mentioned they are having problems with the greenhouse conservatory attached to their home and would he like to take a look?
It seems this couple had purchased their conservatory from a well known American conservatory company, and then hired a local contractor install it for them.
That’s when the nightmare began. The conservatory leaks like a sieve. Water, the number one enemy to a home!
Unfortunately their story gets worse.
They called the company that installed the conservatory. The contractor was inexperienced and did not have the credentials for conservatory installation, and said that the problem was with the manufacturer. The manufacturer said the problem was that the contractor did not install the conservatory according to specifications, so they are not responsible.
Who is right? Who is wrong?
Now the poor homeowner is caught in the middle. Fingers pointing in every direction except back at oneself.
This is where my friend Bruce came in. He looked at the conservatory and said “I can’t tell you what the problem is, but I can tell you I know the most knowledgeable conservatory builders in America and I will give Jim a call.”
I am presently making arrangements to visit the couple and see if we can’t come up with a simple answer for the problems they are having. I hate to see our industry besmirched in this manner.
So, I come to my final point of this blog entry: Conservatories need to be built by people who know how to build them. People ask us about the ‘sub-contractors’ that come to build their conservatory – there is no such thing. We come to each and every conservatory installation to make sure everything we promised is delivered.
A reputable builder of conservatories will design, deliver, build, warrant and even service the structure over the years, if desired. But if a problem occurs, they are not pointing fingers, they’re getting the job done.